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The desire to know more about something or someone. Curious leaders suspend judgement and have improved critical thinking, and problem-solving abilities.

The desire to know more about something or someone. Curious leaders suspend judgement and have improved critical thinking, and problem-solving abilities.

The ability and willingness to learn from all kinds of experience and use those lessons to perform effectively in new and different situations.

Individuals who believe their talents can be developed (through hard work, good strategies, and input from others) have a growth mindset. They tend to achieve more than those with a more fixed mindset (those who believe their talents are innate gifts). This is because they worry less about looking smart and they put more energy into learning.

The ability to deal with seemingly opposing or contradictory views, perspectives or opinions that co-exist in business. The ability to think “both/and” instead of “either/or”.

The degree to which an individual is comfortable with uncertainty, unpredictability, conflicting directions, and multiple demands. In essence, tolerance for ambiguity is manifest in a person's ability to operate effectively in an uncertain environment.

Sensemaking, refers to how we structure the unknown so as to be able to act. Sensemaking enables leaders to have a better grasp of what is going on in their environments, thus facilitating other leadership activities such as visioning, relating, and inventing.

Visioning for leadership is the process of forming a mental image in order to set goals, make plans, and solve problems that guide the organisation into the future amidst chaos, change and uncertainty.

Mobilising is the ability to create a belief in the vision and direction of the organisation that inspires extra effort, enthusiasm and dedicated and passionate commitment.

Design Thinking is both an ideology and a process, concerned with solving complex problems in a highly user-centric way. A design mindset is not problem-focused, it's solution-focused and action-oriented. It involves both analysis and imagination. Design thinking is linked to creating an improved future and seeks to build ideas up – unlike critical thinking, which breaks them down.  Problem-solving is making something go away.

Resourcefulness is defined as the ability and creativity to cope with difficulties. It is about the ability to deal resourcefully with difficult problems. Resourceful leaders maintain an open culture, where solutions are worked through, and solutions are found as a team. They demonstrate a willingness to see things differently, work in alternative ways and collaborate well with others. Resourceful leaders are also able to improvise when facing challenges.

Adaptability is about having ready access to different ways of thinking, enabling leaders to shift and experiment as things change. Having an elastic cognitive approach allows leaders to use different thinking strategies and mental frameworks.

Resilience is the process of being able to adapt well and bounce back quickly in times of stress. Developing resilience can help you cope adaptively and bounce back after changes, challenges, setbacks, disappointments and failures. To be resilient means to bounce back from a challenging experience.

The ability to relate to others in a manner that builds them up, encourages, and brings out their highest potential. Connectedness is a leadership trait associated to building and sustaining relationships. It also points to the importance of boosting the esteem of others.

Virtual collaboration is the method of collaboration between virtual team members that is carried out via technology-mediated communication.

Leading without authority is about getting others to willingly cooperate and engage, rather than following directives because of your positional authority. Influence without authority is about influencing through personal power – who you are being.

Cultural Adaptability is an individual's willingness and ability to adapt their manner of communicating, motivating, and managing, across countries and cultures. In an increasingly interconnected world, cultural adaptability is both a key skill and a necessary personal commitment for any leader.